Service impact due to Microsoft Azure outage

Major incident Web application Referencing Vouch
2025-10-29 16:10 UTC · 5 hours, 17 minutes

Updates

Resolved

Our services are now back online and appear to be working normally. We will continue to monitor the services throughout the night until we can confirm there are no further issues.

October 29, 2025 · 21:28 UTC
Update

Microsoft has announced that they are seeing signs of the recovery and expect full restoration in the next 3-4 hours.
We continue to monitor the situation and will bring our systems back online as soon as we can do so reliably.
Thanks for your ongoing patience.

October 29, 2025 · 20:43 UTC
Update

Microsoft has confirmed that they are having global system failure likely due to configuration changes they have made. They are in the process of rolling back the configuration to the last known good state.

We are monitoring Azure’s recovery closely and will provide updates as the situation progresses. At this time we have not been provided an ETA on recovery.

Thank you for your patience while Azure works to fully resolve this issue.

October 29, 2025 · 17:44 UTC
Issue

We’re aware of an ongoing issue affecting the Goodlord platform and Referencing, caused by an incident with our third-party provider, Microsoft Azure.
Our team is working closely with them to resolve this as quickly as possible. We’re sorry for any inconvenience this may cause and really appreciate your patience while we work to get everything back up and running smoothly.

October 29, 2025 · 16:10 UTC

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